Copyright Notice

Mthingz respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes trademark or copyright infringement, please submit your complaint by report to sales@mthingz.com. We will respond to all complaints within 48-72 hours. To claim a copyright or trademark complaint, please provide us with the following information:

– Your contact information  including: address, telephone number and e-mail address;
– A description, photo or web-link of the product you claim is being infringed;
– A description of the IP rights that you claim has been infringed upon;
– A statement by you made under penalty of perjury, that the above information in your notice is accurate and that you are the IP right owner or authorized to act on the copyright owner’s behalf.

Please Note: This procedure is exclusively for notifying M-Thingz that your copyrighted material has been infringed.

Trademark Announcement

M-Thingz is the owner of trademarks and service marks, registered in various Caribbean countries as well as the United States and Canada. Mthingz trademarks and service marks may not be used without written permission.

Disclaimer and Limitation of Liability

Subject to the provisions of this notice, our website and all its content, information or material is the copyright of M-Thingz, the products offered for sale on it, content, materials, or products included on this site except as provided here to the full extent permissible by applicable law, the transactions conducted through it are provided by M-Thingz. M-Thingz disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, enjoyment, data accuracy, and system integration. This site may include mistakes inaccuracies, or typographical errors. Mthingz.com does not warrant that the content will be uninterrupted or error free. To the maximum extent permitted by law, M-Thingz.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, M-Thingz total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to mthingz.com during the month immediately preceding the act allegedly giving rise to mthingz.com’s liability.

M-Thingz and/or the seller will act according with the warranty as shown on the platform when and only when damage is in connection with the product and has valid and confirmed manufacturing defects. Mhingz.com and/or the seller will not be held liable or responsible for any damages resulting from customers improper use, personal negligence, and/or other reasons that do not attribute to product defects.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. Mthingz.com reserves the right, at circumspection, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud department. We may also require additional verifications or information before accepting any order. We will contact you via email if all or any portion of your order is canceled or if additional information is required to accept your order.

All orders reported as “delivered” by shipping companies are considered delivered. M-Thingz cannot be made liable of non-delivery in this case.

M-Thingz is not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their items especially during peak Christmas season.

Bugs

In order to provide to customers, the best shopping experience, M-Thingz continue to work hard to ensure that the website is functional and updated, there might be occasions in which bugs may affect the system. Customers cannot obtain any benefits from such bugs.

User account

In accordance with Customs regulations customers must provide valid and accurate data, it is the customers sole responsible for the accuracy of data that they provide to us. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, we will not be held responsible and will not offer any compensation in such cases. Please refer to our privacy policy for more information.

Pricing in Different Currencies

Pricing of products sold by mthingz.com is based upon figures calculated in U.S. Dollars. The price displayed on page is the current price you are liable to pay to mthingz.com, excluding shipping.

Shipping

Shipping is free throughout the Caribbean, The United States of America and Canada. Please note that all packages shipped through us are insured, with regards to packaging we may split your order into several packages according to stock levels at our own discretion. Thank you for your understanding.

Privacy Policy

M-Thingz.com respects customer privacy. Please read our Privacy Policy here: https://www.mthingz.com/privacy-policy/.

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Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@mthingz.com. If your return is accepted, we will contact you to organize collection of the returned item.

You can always contact us for any return question at email: sales@mthingz.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions/non-returnable items

Certain types of items cannot be returned, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Mthingz Return Policy

We hope it doesn’t happen, but there may be an unfortunate occasion when something doesn’t go quite right with your order from Mthinghz.  The item you get may be missing parts, not work properly, or be defective in some other way.  You may get the wrong item, or your order may not arrive at all.